LyricFlowGet help
Email marcelaborgesdiniz@gmail.com with your LyricFlow version, macOS version, music player and a description of the issue. For purchase help, include your order reference privately. Never send card details, passwords, authorization tokens or verification links.
Request a refund
You may request a full refund within 14 days of your Pro purchase, including accidental or duplicate purchases. Email support with your order reference so we can locate the purchase. We do not offer voluntary partial refunds. Your mandatory consumer rights and remedies remain unaffected.
After a refund
After a completed refund, Pro is removed when the app next connects. Free remains available. Offline removal is not instant. Payment processing times depend on the payment provider.
Support correspondence
Closed support cases are retained for 12 months, unless a dispute or legal obligation requires longer retention. See our Privacy notice for more information.